Frequently Asked Questions

Do you require a full address for delivery?

Yes, please provide your complete address with city, street, house/shop number, and contact number so we can deliver without delays.

Do you offer delivery across Pakistan?

Yes! We offer FREE delivery all over Pakistan. Orders are delivered within 3 to 7 working days.

How long does it take to process and ship my order?

All orders are processed and shipped within 72 hours. Once shipped, your package will typically arrive within 3 to 7 days depending on your location.

What payment methods are accepted?

We currently only accept Cash on Delivery (COD). You can pay when the product arrives at your doorstep—safe, easy, and hassle-free.

Can I return or exchange a product after purchase?
  1. We only accept returns or exchanges if the product is damaged or not the same as shown on our website.
  2. To request a return or exchange, please contact us within 24 hours of receiving the order and share clear photos as proof.
Do you offer a money-back guarantee?

If your product arrives damaged or incorrect, we’ll offer a return or refund. Please contact our support team within 24 hours of receiving the product to initiate the process.

Is shipping really free?

Yes! We provide free shipping on all orders, no matter the size or location within Pakistan.

How do you ensure product quality?

Every order goes through a rigorous quality assurance check before being shipped. We only deliver premium quality products that meet our high standards.